This Privacy Policy and Terms of Use (the "Policy") governs your use of the {{brand_name}} Alexa Skill ("Skill") developed by Say It Now Ltd ("Say It Now", "we", "us", or "our"). This Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information we receive when you use the Skill.

By using the Skill, you agree to the collection and use of information in accordance with this Policy.

1. Information Collection and Use

1.1 Information We Collect:

Voice Data: When you interact with the Skill, Amazon collects and shares with us your voice inputs and other related data, such as your Alexa User ID. This data is used to process your requests, provide responses, and improve the Skill.
Mobile Phone Number (Optional): For certain features or promotions within the Skill, we may ask for your mobile phone number. This is entirely optional. Providing your phone number allows us to send you one-time, one-way SMS messages related to the Skill or other products/services offered by {{brand_name}}.

1.2 How We Use Information:

Skill Functionality: We use voice data to understand your requests, provide relevant information, and enhance the Skill's performance.
SMS Marketing (Only if you opt-in): If you provide your mobile phone number, we may send you a one-time SMS message related to {{brand_name}} or its offerings. We will never share your phone number with third parties for marketing purposes.
Aggregated Data: We may analyze aggregated and anonymized data (e.g., usage patterns) to improve the Skill and our services.

2. Information Sharing

We will not share your personal information with third parties except:

With Amazon: We share voice data and other necessary information with Amazon to enable the Skill's functionality and as outlined in Amazon's privacy policies.
With {{brand_name}}: We may share anonymized or aggregated data with {{brand_name}} for marketing and analytics purposes.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

3. SMS Opt-In Process

When you use the {{brand_name}} Alexa Skill, you may request to receive a one-time SMS link. This process requires your explicit consent:

Explicit Consent: The Skill will ask if you would like to receive an SMS link. Only if you respond "Yes" will the Skill proceed.
Phone Number Confirmation: After providing your phone number, the Skill will read it back to you for confirmation before sending any SMS.
One-Time Message: You will receive a single SMS message with the requested link. No recurring messages will be sent without separate consent.

4. Data Retention

We will retain your voice data and other information for as long as necessary to provide and improve the Skill, comply with our legal obligations, and resolve disputes. If you opt-in to SMS marketing, we will delete your phone number after the message is sent unless you otherwise consent to future communications.

5. Children's Privacy

The Skill is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

6. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page and/or within the Skill. You are advised to review this Policy periodically for any changes.

8. Contact Us

If you have any questions about this Policy, please contact us at:

Say It Now Ltd

1 Lyric Square

Hammersmith

London

W6 0NB

info@sayitnow.ai

9. Terms of Use

By using the Skill, you agree to these Terms of Use:

License: You are granted a limited, non-exclusive, non-transferable license to use the Skill for personal, non-commercial purposes.
Prohibited Uses: You may not use the Skill for any illegal or unauthorized purpose. You agree not to modify, reproduce, or distribute the Skill.
Disclaimer: The Skill is provided "as is" without warranties of any kind.